MOQ: Dining chairs: 30 pieces; other series: 10 pieces
Packaging & Shipping
Standard Shipping Policy
Our standard delivery offers free shipping to all 48 Continental US States using the fastest, safest and most reliable method possible. Most products are available for immediate delivery and typically leave our warehouse 24-48 hours after your payment has been received and cleared. This item is delivered via FedEx Ground or UPS Ground and arrives within 2-5 business days from the day it is shipped. For items being shipped to Canada, the time frame is 5-7 business days. In the event of a delay, we will notify you through an eBay message or email.
We will process your online order within 24 hours, given that all items are in stock. We strive to keep the inventory updated at all times, but item availability is not guaranteed. In the event an item is sold out, you will be notified via email/eBay message board. Orders with sold out items will either be voided and the purchase refunded, or the amount of that item will be credited back to the original card, and the order will be sent partially fulfilled, per the customer's wishes.
California sales tax is charged on all orders picked up, delivered or shipped within the state of California.
All of our products are guaranteed new in original condition upon arrival. This warranty covers against defects unrelated to shipping / handling damage. We can provide replacements of defective or damaged parts in most cases if reported within 7 days of receiving the item. If you are missing parts in your order, please let us know within the 7 days of the receipt date, and we will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you. If your order is damaged upon arrival, please contact us immediately so that we can help you resolve this issue by repairing or replacing the item. Order cancellation and/or refusal of a "Free Shipping" item without any sign of damages will subject to a 15% restocking fee, plus the actual cost of shipping associated with the order. And it will be deducted from your return refund.
We are very pleased with the coffee table - we were concerned that the quality would not be as good as ones we saw in shops at 3 times the cost - it looks really good - and the ordering and delivery were straightforward and speedy
Michael S, 04 April 2013
Hi The two products I purchased (Glass coffee table & glass square side table) are fantastic. The two delivery guys where totally professional & courteous. furniture folding table leg, Many thanks Regards Roy
Roy P, 15 December 2012
Elegant Glass Furniture Factory has more than 150 workers and more than 10, 000 square meters workshop. Passed ISO9001: 2008 CERTIFICATION and SGS Quality certification. It was established in 2003 & has gone on to be the proud producer of Tempered/Bent glass furniture in China.
We continually strive to improve our product range & our service by investing in serious product development, both in house & OEM, & by ongoing training of our staff to meet your needs. We are proud of our new manufacturing plant & showroom & relish the opportunity to showcase these along with our latest product offerings which are always ongoing. Our management team is made up of strong-willed, young, go-ahead, innovative & PRO-active people. We are always happy to hear from you.
We produce a range of quality furniture to compliment our expertise is formed/bent glass using wood, metal & stone. We also offer sandblasted, painted, coloured & bevelled glass. We cater for:
Dining: Dining tables &chairs. Bar Stools.
Living: Coffee tables. Side table. Occasional tables.
Storage: DVD rack. Shelving.
Entertainment: TV stands & units. Hi-Fi units.
Workspace: Office tables
We are experienced in both domestic & overseas markets & consider ourselves flexible regarding customer needs.
What is the quality of the product like?
All the glass furniture is made from 12mm bent glass, meaning all the products are substantial in respect of both weight and quality, providing real value for money.
Where do you deliver to?
We deliver to all over the world only with an additional charge for selected postcodes. Please see our delivery information.
Who will deliver my order?
We use a specialist furniture carrier with both 1 and 2 man services available, to ensure you receive your goods in perfect condition. Our goods are delivered carton and crated in order to protect the product from damage.
How long will delivery take?
Our delivery times are usually 20-30 days from receipt of order.
What else should I consider before placing an order?
Please check the goods you have ordered will fit into your home and into your chosen location. It is essential you check all measurements.
Also it is your responsibility to ensure delivery access will not restrict the delivery of your order.
We will not be responsible for any other losses due to not supplying the goods.
How do I place an order?
You can place an order with us by preferably using our secure ecommerce website or alternatively by telephone along with the option by post, providing us with all your purchasing requirements and your payment.
How do I checkout?
Please see our How to Order information.
What happens after I place my order?
When your transaction is completed, our automated system will send you a confirmation email with details of your order, along with delivery information. Once your order has been processed, the delivery team will call you on your landline or mobile number (these contact numbers should be provided with your order), to offer a delivery date with a 4 hour time slot.
How will you contact me?
The delivery team will call you on your landline or mobile number, both of which should be provided with your order.
What if the goods arrive damaged?
We should be notified of any damages within 48 hours following delivery by email.
If the goods are damaged, we require digital photos of the damaged item and if we are unable to repair the item to manufacturing standards, we will refund/replace the products free of charge.
Transaction History of the Supplier
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